Shipping policy

At Kiivo, we aim to deliver your style at your doorstep as quickly and smoothly as possible. Please read our shipping policy carefully to understand how your orders are processed and delivered.

Order Processing Time

• All orders are processed within 2-3 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Duration

• Standard Delivery (India): 3–7 business days

Note: Delivery timelines may vary depending on your location, weather conditions, or unexpected courier delays.

Shipping Charges

A  standard shipping fee of ₹50 will apply.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS to monitor the delivery status.

Delivery Issues

• If your order arrives damaged or is delayed beyond 10 business days, please contact us at kiivoclothingcontact@gmail.com or through our Instagram DM with your order ID.
• We are not responsible for incorrect shipping addresses provided at checkout.